Question 1

What are those black streaks on my roof and why should I care?

Accepted Answer

Those streaks on your roof consist of Gloeocapsa Magma, a type of algae that thrives in humid areas like the North East. Itu2019s become more of a problem in the last few decades because shingle-makers now use limestone filler in the manufacturing process, which is actually a food source for the algae.  Roof stains are therefore an indication that your shingles are literally being eaten, quite possibly resulting in a shortened lifespan for your expensive roof. Not only that, but if allowed to go unchecked, the algae build-up can significantly diminish your roofu2019s reflective properties, resulting in more strain on your air conditioner and higher energy costs. Lastly, those black streaks are unsightly, and can dramatically tarnish the curb appeal of an otherwise beautiful home. After our treatment youu2019ll be amazed by how great your roof looks, and your neighbors will probably appreciate it, too! Roof cleaning is one of the quickest, most cost-effective ways to instantly sharpen the look of your home and neighborhood.

Question 2

How would you clean my roof?

Accepted Answer

Our cleaning process involves the no-pressure application of an industry-proven mix of detergents. No power washers are used in the process. The system we use is recommended by ARMA (Asphalt Roofing Manufacturers Association) and GAF (North Americau2019s largest shingle manufacturer), and is safe for your home, family, pets, and any adjacent landscaping. Most average residential roofs can be cleaned by our two-man team in four hours or less!

Question 3

Will your detergents kill my plants?

Accepted Answer

No. The solution we use is a powerful cleaning agent, but we go to great measures to rinse down all plants and grass surrounding the house before, during, and after the application. The result is that any detergent over-spray is completely diluted. You may even notice that your landscaping in these areas looks especially green and vibrant in the days following the cleaning due to all the watering!

Question 4

How soon after a roof cleaning do the algae streaks return?

Accepted Answer

Whole roof cleanings come with a three-year guarantee that your shingles will remain algae-free, but you can generally expect it to stay clean and beautiful for at least four years before the algae becomes noticeable again. Every situation is a little bit different, and itu2019s not unusual for a roof to stay clean for five years or more after a professional non-pressure cleaning.  This guarantee is transferable in the event that you sell your home.nnPartial roof cleanings are not recommended and DO NOT come with a guarantee.  Itu2019s important to understand that roof algae is not visible to the naked eye in its early stages, so while you may not see it in some areas, itu2019s most likely already there and beginning to develop.  The growth of algae is slowed in areas that receive maximum sunlight, but eventually it will become visible!  Thatu2019s why itu2019s so important to treat the entire roof surface.

Question 5

What do you offer that other roof cleaning companies donu2019t?

Accepted Answer

We offer a level of professionalism and customer service that youu2019ll not find with other roof cleaning contractors. Weu2019ll show up when we say we will, weu2019ll treat your family and your home with the respect they deserve, and weu2019ll impress you with a caliber of workmanship that is unsurpassed in the industry. When talking with our competitors, ask them if they offer all the things that we do: a million-dollar insurance policy, professional equipment, a no-pressure cleaning system, clean-cut and polite personnel, and an owner on site for every job. Do you really want somebody up on your expensive roof who might not even be insured, or a jack-of-all-trades who blasts away at your fragile shingles with a power washer? Thereu2019s a reason why weu2019re the dominant player on the Capital District Roof Cleaning scene: weu2019re simply the best!

Question 6

Do I have to be home for the estimate or during the cleaning?

Accepted Answer

No. We can inspect your roof and leave a written estimate on your front door if youu2019re not home or simple give you a call back. You donu2019t have to be home for the cleaning either, but before you leave please bring pets inside, make sure all doors and windows are closed securely, unlock any gates, and move your vehicles into the garage or out to the street. We will need to use your exterior water spigots during the process, so please make sure that weu2019ll have access.

Question 7

Do you offer any other services?

Accepted Answer

Yes. We can safely remove the mold and mildew from your vinyl siding with a low-pressure, commercial-grade detergent wash, followed by a low-pressure rinse. We can also clean the mold, mildew, and grime from your concrete sidewalks and driveway with the use of high-quality detergents and professional surface-cleaning equipment.

Question 8

How much does it cost?

Accepted Answer

We usually inspect every homeu2019s exterior before committing to a price quote because no roof is exactly the same, and variables like roof size, pitch, perimeter obstacles, and water spigot pressure all factor into the equation.  We provide free, prompt, no-hassle written estimates, so please call us or send a message through our contact form.

Question 9

What forms of payment do you accept?

Accepted Answer

We prefer that our customers pay by cash or check, but if youu2019d like to pay by credit card you are more than welcome. Checks should either be presented to us upon completion or left on your front door if you wonu2019t be home. Thank you!

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